Privacy Policy

Last updated: April 2026

Data we collect

We collect personal data that you voluntarily provide through our contact form, including:

Name
Email address
Phone number (if provided)
Any information included in your message

Purpose of data processing

Your data is collected and used solely to:

Respond to your inquiry
Communicate with you regarding your request
Organize and manage your experience with Cleo Experience, including outdoor and guided activities

If you have given your consent, we may also use your data to:

Send updates about our experiences

Data security, storage & retention

We apply appropriate technical and organizational measures to protect your data.
Data is stored securely and is primarily hosted in Switzerland or the EU.

We retain personal data only as long as necessary for the purposes described above or as required by law.

Sharing of data

We do not sell or share your personal data with third parties, unless required by law.

Your rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw your consent at any time

To exercise your rights, contact us at:
hello@cleoexperience.ch

Cookies

This website may use basic cookies to improve user experience and ensure proper website functionality.

Applicable law & jurisdiction

This Privacy Policy is governed by Swiss law.
Any disputes shall be subject to the jurisdiction of the competent courts in the Canton of Valais, Switzerland.